Résumé

Miguel Collins

Systems Administrator III · Network Architecture & Connectivity · Los Angeles, CA

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Professional summary

Experienced IT professional with 20+ years in network connectivity, firewall administration, and system management. Proven track record planning, directing, and supervising IT projects — including complex migrations and system enhancements. Adept at defining project scope, managing resources, and delivering on-time solutions aligned with organizational goals. Skilled in preparing budgets, developing long-range IT plans, and creating technical training programs, with deep expertise in network architecture and enterprise infrastructure management.

Core competencies

IT infrastructure & network architecture
Project management & team leadership
Firewall & VPN administration
Cloud & on-premises integration
Oracle & Linux system administration
Budgeting & strategic planning
Technical training & documentation
System health & high availability

Professional experience

A career securing the network

Systems Administrator III

Jan 2022 – Present

Network Architecture & Connectivity Infrastructure · Local government agency

  • Led migration of legacy Checkpoint firewalls to Next-Generation Cisco firewalls, ensuring a smooth transition with minimal downtime.
  • Directed project timelines, resource allocation, and team assignments across departments and third-party partners.
  • Oversaw technical direction and planning for enterprise firewalls, DNS infrastructure, and SMTP services.
  • Managed budget planning and helped formulate long-range strategic goals for network security and connectivity.
  • Developed and implemented information-systems training programs to raise the team's technical knowledge.

Key achievements

  • Completed the firewall migration project ahead of schedule.
  • Improved connectivity between on-premise and cloud networks, boosting operational efficiency.
  • Implemented long-range budget plans that produced cost savings and optimized resource allocation.

Firewall Administrator · System Programmer II

Jan 2015 – Nov 2022

Local government agency

  • Managed firewall systems, ensuring secure, seamless connectivity between internal, cloud, and external networks.
  • Provided technical support to internal departments, meeting connectivity requirements for development environments.
  • Created technical guidelines and user documentation for VPN and external connectivity, streamlining remote access.
  • Developed policies and rules for external users accessing agency services, ensuring security and compliance.

Education

Morgan State University

B.S., Electrical Engineering · Baltimore, MD

May 1998
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